Troubleshooting error messages

There are a number of error messages that Wordwall may display.

Installation errors | Connection errors | Licence key errors | Login errors | Sound and graphics errors

If you come across an error which you cannot solve, then don't hesitate to contact us.

If the error message has a 'Copy error details to clipboard' link, it will be helpful if you click this and then paste the resulting text into the email you send us. It will allow our technical support staff to workout exactly what is going wrong and will often save a lot of time investigating the issue.


Topics in this section

Troubleshooting error messages

Installation errors

Connection errors

Licence key errors

Login errors

Sound and graphics errors